Frequently asked questions

TagTrace gives you a personal tag code with a QR code. Put it on your bags, keys and anything you carry. If someone finds your item, they scan the code and send you a message — without seeing your phone number, email or address.

Yes. Your personal tag code and printable tags are free. We also sell engraved leather tags if you want something permanent.

Yes. Your one personal code works on everything you own — bags, keys, laptops, cameras, wallets. Print as many tags and stickers as you like.

Only the name you chose for your tag (for example "Mathew"), and your lost-mode message if you turn it on. Never your phone number, email or address.

Finder messages arrive by email straight away, and are also shown in your TagTrace dashboard. Adding your WhatsApp number is optional; it is never shown to finders or the public.

No. They scan the QR code with their phone camera, or type the tag code at tagtrace.me.

If you lose something, turn on lost mode and write a short message, for example "Reward offered — please message me". Finders see it when they open your tag.

Engraved tags are currently delivered in the Maldives only, at Velana International Airport before your flight. Outside the Maldives? Email us at [email protected].

By card, in USD, through Bank of Maldives' secure payment page. Payment is taken in advance.

Yes, any time from your account settings. Your tag code stops working immediately and your personal data is erased after 14 days. Signing in within those 14 days restores the account.